Conflict Management QQI Level 6 Wednesday

Tues 6.30 – 9.30 p.m.Duration 13 weeks Want to overcome various challenges and be a successful team leader and study from the comfort of your home? This stand alone qualification provides the knowledge and skills to understand and manage conflict situations, either at work or in a group situations providing a series of tools and techniques. It is very practical in nature and suited to any environment where conflict, anger and hostility are encountered either by telephone or in person Course content: • People management skills • Skills of conflict management • Resolving Conflicts Tuition Fee: €320 Accreditation: QQI Level 6 Minor Award in Conflict Management 6N2775 (6M4985) Start Date: Tuesday 19th January 2021